Effective date: November 4, 2026
Dynamic Home Services LLC, doing business as Dynamic Home Creations (“DHC,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information from people who visit our website, interact with us on social media, submit lead or contact forms, request consultations, become customers, or otherwise communicate with our business.
1. Where This Policy Applies
This policy applies to information collected through dynamichomecreations.com; our business pages and advertising on platforms such as TikTok, Facebook, Instagram, Google, YouTube, LinkedIn, and other social or advertising networks; online and offline lead forms; referral and appointment requests; email, phone, and direct messages; and our sales, consultation, and customer-service processes. Specific programs may have additional policies. For example, our Contractor Notification Privacy Policy provides details about contractor payment-status notifications.
2. Information We May Collect
Depending on your interaction with us, we may collect your name, email address, phone number, address or ZIP code, property or project address, homeownership information, preferred contact method, project type and description, estimated budget, timing, appointment preferences, photographs or files you submit, and other details you choose to provide. For customers, we may also maintain estimates, project selections, contracts, invoices, payment records, project progress information, and communications. For business contacts and contractors, we may collect relevant professional and account information.
Our websites, forms, and service providers may also collect technical information, such as browser and device information, IP address, site activity, referring pages, cookies, pixels, and similar identifiers, where enabled.
3. How Information Reaches Us
We receive information directly from you when you submit a form or communicate with us; from social media or advertising platforms when you choose to submit one of our lead forms; from referrals or service partners; and from technologies used to operate and measure our websites and advertising. The social or advertising platform may independently collect and use information under its own privacy policy.
4. How We Use Information
We use information to respond to inquiries, determine whether a project is within our service area and capabilities, contact prospective customers, schedule consultations, prepare estimates and proposals, provide design and construction services, communicate about projects, process and document transactions, provide support, maintain business records, measure and improve our website and advertising, help prevent fraud and misuse, and comply with legal requirements.
Where permitted by law and subject to any required consent or preferences, we may send educational information, company news, promotional offers, and other marketing about our services. Providing information to request a consultation does not automatically enroll you in unrelated recurring promotional messages.
5. Email, Calls, and Text Messages
We may use the contact details you provide to respond to your inquiry or communicate about a requested consultation or active project. If we offer promotional or automated marketing calls or text messages, we will seek the consent required for that communication. Marketing consent is not a condition of purchasing our services. Where an applicable text program is available, message frequency may vary and message and data rates may apply. You can follow the opt-out instructions in a message, including replying STOP to participating text programs, or contact us directly to update your preferences. Promotional emails will provide an unsubscribe method. Opting out of promotional messages does not prevent necessary responses to your requests or service-related communications.
We do not sell or share mobile phone numbers or text-message opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers strictly to deliver communications on our behalf, subject to appropriate safeguards.
6. When We Share Information
We may provide relevant information to our employees and authorized service providers; customer relationship and project-management platforms; website, email, phone, and messaging providers; appointment, payment, and accounting providers; and subcontractors, designers, suppliers, inspectors, or other professionals involved in evaluating or carrying out your project. We may share information as necessary to protect our rights, comply with legal requirements, respond to lawful requests, or handle a business reorganization.
We may also use advertising and analytics services to understand campaign performance and reach interested audiences. Depending on how these services operate and applicable law, some advertising disclosures may be considered “sharing,” “sale,” or “targeted advertising” under state privacy laws even when no money is exchanged for information. You may contact us using the details below to request applicable privacy choices or an opt-out.
7. Cookies, Analytics, and Social Media
Our website and advertising partners may use cookies, pixels, analytics tools, and similar technologies for site functions, security, performance measurement, and advertising, where enabled. You can manage certain settings through your browser and the privacy or advertising controls offered by the relevant platforms. Links and content hosted on third-party services are governed by those services’ own terms and privacy practices.
8. Information Retention and Security
We retain information for as long as reasonably necessary to respond to inquiries, provide services, manage projects, meet recordkeeping and legal obligations, resolve disputes, and maintain security. The appropriate period depends on the information and the reason it was collected. We use reasonable administrative, organizational, and technical measures to protect personal information; however, no method of storage or transmission is completely secure.
9. Your Privacy Choices
You may contact us to ask about personal information we hold, request a correction or deletion, update your communication preferences, or request an opt-out of certain uses or disclosures, including targeted advertising where applicable. We will review and respond according to applicable law and may need to verify your identity. Some information may be retained when required for legal, security, accounting, or contractual purposes. Where applicable law provides a right to appeal a privacy decision, you may submit an appeal using the contact information below.
10. Children’s Privacy
Our home improvement services and lead forms are intended for adults and are not directed to children under 13. We do not knowingly seek personal information from children under 13. If you believe a child has submitted personal information, please contact us so we can review the request.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. We will post the updated version on this page with a revised effective date.
12. Contact Us
Dynamic Home Services LLC
Doing business as Dynamic Home Creations
Email: service@dynamichomecreations.com
Phone: 908-444-9143
Website: https://dynamichomecreations.com/