Effective October 27, 2026. Dynamic Home Services LLC, doing business as Dynamic Home Creations (DHC), operates this contractor notification program. This policy covers information used for contractor payment notifications and phone verification; it does not describe every other use of our website or business services.
Information we collect
We use your contractor account identity and email address, the mobile number you provide, your notification choice, and your consent and phone-verification records. We keep consent wording and timestamps, preference changes, and notification records such as the related payment event, send status, and provider message identifier. Our hosting and messaging providers may also process technical information needed to operate and secure their services.
How we use it
We use this information to verify control of your phone, deliver the notifications you select, honor notification preferences, prevent duplicate or unauthorized messages, troubleshoot delivery, and maintain records of consent. Payment-status texts cover approvals, scheduled payments, and recorded checks. Texts direct you to the secure contractor dashboard for details. This program does not send marketing messages.
Sharing and service providers
We do not sell mobile numbers or share mobile opt-in information or text-message consent with third parties or affiliates for their marketing or promotional purposes. We use RingCentral, telecommunications carriers, and website hosting providers to operate this program. They process information necessary to provide and protect these services, such as the destination number, message content, and delivery information. Information may also be disclosed when required by law.
Your choices
Text notifications are optional. In notification preferences, eligible contractors can choose email, text, or both when texting is available. Text enrollment requires an affirmative consent choice and phone verification. Providing a phone number alone does not enroll you.
Reply STOP to a program text to stop texts from that sending number. You can also select Email in your notification preferences to end this dashboard’s payment-status texts. STOP does not automatically change your dashboard preference to email; select Email if you want payment alerts delivered that way. Invoice conversations and other account emails continue by email.
Retention and protection
Consent history, preference changes, and notification records remain in DHC’s system after opting out unless removed through an authorized retention or deletion process. Opting out stops future program texts; it does not automatically erase business records. Access is limited through account permissions and service-provider controls. No transmission or storage method is completely secure. Contact us to request access, correction, or deletion; some records may need to be retained for business, security, or legal obligations.
Questions and updates
For help or privacy requests, email service@dynamichomecreations.com or contact DHC through your contractor dashboard. Do not send passwords, verification codes, or bank details by text.
We will post policy updates here with a revised effective date. See the Contractor SMS Terms for enrollment, messaging charges, and opt-out instructions.